Quality Assurance and Student Experience in A Sahelian Context: Qualitative Analysis of the Evaluation of Teaching by the Student Teachers of the Higher Teacher Training College of the University of Maroua

This article investigates quality assurance in pre-service teacher education at the Higher Teacher Training College of the University of Maroua, Cameroon, drawing on a qualitative corpus of interview sheets compiled in 2015 and covering twenty student teachers coded from A to T. The empirical material rests on a semi-structured guide adapted from the quality framework of the African and Malagasy Council for Higher Education, built around seven dimensions: environment, pedagogical strategies, assessment, pedagogical relationship, supervision, content and organization. Regrouped into six analytic axes during coding, these dimensions serve to understand how student teachers perceive the quality of their training in an institutional context shaped by material, climatic and organizational constraints specific to the Sahelian area of Far North Cameroon.

The thematic analysis yields four main findings. Students first link quality to tangible learning conditions: physical accessibility of the campus, electricity, documentary resources, digital connectivity and laboratory equipment. They then describe a recurring gap between the professional ambitions of the curriculum and the weakness of practical mediation, especially in science and language tracks. Assessment practices and the late publication of results further emerge as a central source of dissatisfaction, because of stress, perceived opacity and negative effects on academic preparation. Pedagogical relationships finally appear ambivalent, some lecturers being perceived as available and supportive while others are described as inattentive to students’ difficulties.

The article argues that, in a teacher-training institution located in a Sahelian environment, quality assurance cannot be reduced to procedural compliance: it must be approached as an institution’s ability to adjust to context, combining regional standards, local resources, territorial equity and effective professionalization. Two caveats bound these findings: the study is a secondary analysis of interview sheets compiled in 2015, with no possibility of follow-up or triangulation with lecturers and administrative staff, and the recurrences identified were not quantified. The paper concludes by advocating a more situated form of quality assurance grounded in student voice, stronger pedagogical infrastructure and more stable administrative routines.

Keywords: Quality assurance, Higher education, Student evaluation of teaching, ENS Maroua, CAMES, Sahelian context, Teacher education.